Overview

Position Title: Telecommunicator

Company: Montgomery County Sheriff’s

Location: Mctxsheriff, TX, US

Job Description

The Telecommunicator is responsible for answering emergency and non-emergency calls, entering calls for service in computer aided dispatch, NLETS/TLETS data entry, and for radio operations, dispatching officers to various law enforcement situations throughout Montgomery County.

Responsibilities:

  • Answers emergency telephone calls received from the public
  • Question callers to determine the nature and location of the problem, extracts and records essential information and gives proper information to callers
  • Dispatches via a radio console, emergency and other calls requiring law enforcement response
  • Must have the ability to actively listen to understand the needs and situations of others
  • Must have the ability to speak English with sufficient clarity to be understood by others on the telephone, radio, and in person.

Requirements:

  • Must have a high school diploma or GED
  • Must be at least 18 years of age
  • Must be a U.S. Citizen and resident of the contiguous United States for a period of time sufficient to conduct a background investigation
  • Must possess a current valid Texas driver’s license and proof of liability insurance with no more than 3 moving violations in the past 3 years
  • Previous Law Enforcement or Telecommunicator experience preferred
  • Subject to polygraph exam
  • Subject to a background investigation and interview prior to appointment
  • Fingerprinted and subjected to a search of local, state, and U.S. national records and fingerprint files to disclose any criminal record
  • No conviction above a Class B Misdemeanor or a Class B Misdemeanor within the last 10 years nor have been on or currently on court-ordered community supervision or probation for any criminal offense
  • Must pass hearing test
  • Not currently charged with any criminal offense for which conviction would be a bar to licensure
  • No conviction in any court of an offense involving family violence as defined under Chapter 71, Texas Family Code
  • Has never received a dishonorable discharge or other discharge based on misconduct which bars future military service
  • Must hold a Telecommunicator license or be eligible for licensing by TCOLE
  • If not a licensed Telecommunicator, must agree to obtain the license not later than the first anniversary of the date of employment
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