Overview
Position Title: Manager
Company: Miro
Location: Nazeing, UK
Job Description
You will join a highly motivated Revenue Operations Team that takes pride in growing customer relationships, running strategic sales cycles, and delivering the Miro value proposition to a diverse base of accounts globally across all segments. Our team serves as a trusted advisor to Sales in structuring deals and scaling the sales process. Your success will be measured by both improvements in building a smooth sales process (documenting and improving process, reducing internal deal steps, etc.) as well as overall sales efficiency (growing deal size, increasing frequency of expansions, helping sales teams develop and win deals).
At Miro, we are connecting teams across the globe with a seamless online collaboration experience. We are a rapidly growing company and such growth puts additional demand on the infrastructure for the product. To maintain the best-in-class product quality, stability, and scalability, Miro is looking to consolidate all efforts in the Engineering Infrastructure organization.
Responsibilities:
- The Deal Ops and Strategy Manager will be responsible for the EMEA region’s deal structuring, process improvements, and contract support for our Enterprise business.
- The Deal Ops and Strategy Manager will help scale our Deal Desk function internally and externally with Customers through our largest enterprise deals.
- In this role, you will coach on deals, bringing in our largest enterprise customers, and provide strategies for sales teams.
- We are looking for someone who is always striving for a frictionless sales process.
- We are looking for a highly motivated, empathetic, and humble self-starter who wants to make an impact, as your decisions and actions will quickly influence the business.
Requirements:
- 6+ years of work experience including 3+ years in relevant Sales Operations, preferably Deal Operations at a well-established B2B SaaS organization
- Has an eye for detail, but also an ability to refer back to the big picture. Can communicate both of these aspects to cross-functional partners
- Proficiency in Salesforce, and familiarity with Configure, Price, Quote (CPQ) systems
- Customer centric person who is also able to respond to some inbound requests to cultivate an excellent customer experience
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