Overview
Position Title: ERP Technical Analyst I
Company: City Of Mesa
Location: Mesa, Arizona, US
Job Description:
An ERP (Enterprise Resource Planning) Role and Workflow Analyst I (working title: ERP Technical Analyst I) is responsible for administering and maintaining system and business role-based permissions along with associated workflows for the City’s ERP solution.
Responsibilities:
- Duties include performing skilled, specialized duties, including adding, changing, and deleting user access to the ERP systems; adding, changing, or deleting workflow assignments in the ERP systems;
- maintaining confidentiality requirements; identifying and resolving security and workflow issues; and assisting the user community with resolving issues through collaborative troubleshooting and resolution.
- ERP Role and Workflow Analyst I’s are frequently engaged in project work, under the direction of a supervisor, that is driven by business process changes and requirements related to solution maintenance and upgrades.
Requirements:
- Graduation from an accredited college or university with a Bachelor’s Degree in Computer Science, Management Information Systems, Business Administration
- Accounting, or closely related field; OR any combination of training, education, and experience equivalent to an Associate’s Degree in Computer Science
- Management Information Systems, Business Administration, Accounting, or closely related field, and one to three years’ computer systems experience providing technical support to customers for an Enterprise application, with responsibility for user administration, workflow management, and/or security role administration or as a super user of an Enterprise application;
- three to five years’ computer systems experience providing technical support to customers for an Enterprise application with responsibility for user administration, workflow management, and/or security role administration or as a super user of an Enterprise application.
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