Matchesfashion Jobs – Communications Officer in London, England, UK

Overview

Position Title: Communications Officer

Company: MATCHESFASHION

Location: London, England, UK

Job Description:

A customer calls. Her name is Alison, she is calling from New York about an issue with her MATCHESFASHION order. In her previous experience with other brands these phone calls are time-consuming and unhelpful so she is already preparing herself for an irritating conversation. Except that Customer Care means something different at MATCHESFASHION and it’s YOU that picked up her call.

Responsibilities:

• The Communications Officer will work closely with the Communications Manager and Communications Assistant.
• You will be responsible for managing MATCHESFASHION’s presence and perception as well as press across the UK and international markets, with support from the Communications Assistant.
• Using your understanding of the luxury market both in the UK and internationally
• you will be driving brand awareness and amplifying our partnerships, such as Frieze, through global press coverage in key titles – both print and digital – as well as working closely with the Special Projects to support an engaging and newsworthy global programme of events.

Requirements:

• Continuing to develop strong relationships with journalists at target UK publications to ensure successful pitching
• Managing the Communications Assistant to ensure that all coverage is clipped in a timely manner. Signing off the weekly coverage updates to the business on press coverage achieved
• Working with the Communications Assistant to ensure the teams fashion week tickets, schedules, travel and appropriate accommodation is organised and managed in good time for relevant team members
• Train and support the Communications Assistant in all relevant areas from image and stock requests, product placement, credit uploads and splash
• Overseeing and working with the Communications Assistant in the sending out and timely return of stock in the UK and to agencies as well as helping them to manage stock levels with weekly check-in meetings and quarterly stock takes. Flagging any issues in a timely manner to Communications Managers and Communications Director to ensure they are resolved successfull