Jobs In Maricopa Az – Contact Station Assistant

Overview

Position Title: Contact Station Assistant

Company: Maricopa County

Location: Maricopa, AZ, US

Job Description

Come work with a diverse group of individuals and assist adventure-seeking customers in exploring Maricopa County’s Parks. In this role, you’ll knowledgeably explain the various attractions the park holds and feel good knowing you enhanced the client experience!

Responsibilities:

• Greets park visitors
• Checks-in and takes customers reservations in person and over the phone
• Collects park use fees
• Sells annual passes and balances and reconciles the cash drawer
• Interprets park feature areas, rules, and regulations and checks campgrounds to ensure they comply with rules and regulations
• Monitors radio and phone traffic and reports emergency calls

Requirements:

• High school diploma or GED
• Six months of customer service/public contact experience
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis.
• May require regular vehicle travel between offsite locations, including other Maricopa County Parks or within the same park of distances greater than 1 mile
• Must possess or have the ability to obtain a valid Arizona driver’s license by the time of hire
• One or more years of customer service/public contact experience
• Cash handling experience using a computerized point of sale system
• Customer service experience in a high-volume environment
• Proficiency in Microsoft Office Excel, Word, and Outlook