Jobs In HM Revenue & Customs – Customer Compliance In Newcastle

Overview

Position Title: Customer Compliance

Company:  HM Revenue

Location:  Newcastle upon Tyne, England, UK

Job Description

Collaboration with colleagues both within and outside WMBC is key to ensuring we close the Wealthy tax gap. You will need to be comfortable working at pace with technical specialists, policy owners and legal professionals.
The tax affairs of the wealthy are often complex and involve structures and transactions that cut-across multiple jurisdictions. You will need to have a proven understanding across all main areas of Capital Gains Tax and Income Tax, including anti-avoidance provisions. You will regularly be addressing customers verbally and in writing on tax technical matters, continuously putting that knowledge into practice.
You will develop a deep understanding of the tax affairs of your customer base, utilising your tax professional knowledge to identify risks. You will use a range of tools and techniques to promote good compliance, and both prevent and respond to non-compliance.

Responsibilities:

• Build capability by providing technical and tactical advice to support personal tax compliance work. This will include advising caseworkers with whole-case multi-risk enquiries and specialist personal tax risks including CGT, international, intelligence led risks and data led risks.
• Build capability on the team by devising, commissioning and leading learning and awareness sessions, collaborating with subject matter experts where appropriate.
• You will be responsible for leading a number of the largest and most complex enquiries within the Wealthy customer group, participating in collaborative team-working, sharing good practice and information as appropriate.

Requirements:

• Make an effective contribution to driving up the professionalism of our work, to assure that professional standards are being met. This will include minimising delay through timely use of information received, robust application of inaccuracy penalties and use of information powers.
• Drive forward whole-case working, lead case conferences, provide support to caseworkers at meetings and telecoms and assist with correspondence.
• Contribute to and /or lead the annual risk assessment programme and wider projects which contribute to Wealthy nationally and help support and drive forward our evolving co-operative compliance approach.