Hermès Hiring Near Me – Sales & Service Assistant In London

Overview

Position Title: Sales & Service

Company: Hermès
Location: London, England, United Kingdom

Job Description

To provide excellent customer service to all clients. Assist colleagues with sales in order to support the turnover of the store. Demonstrate values of the house to all clients and colleagues. Begin to develop an understanding of the culture and values of the house.

Responsibilities: 

• Demonstrate warmth and patience in all dealings with our customers, always displaying a ‘can-do’ attitude.
• Contribution to turnover of store through selling.
• Begin to deal with customer requests and ensure efficient communication with the client and relevant colleagues throughout.
• Be proactive yourself in familiarising yourself with merchandise to enhance product knowledge.
  Develop your knowledge of the after sales support processes.

Requirements: 

 

• Acts as a true ambassador of the House.
• Demonstrate good team spirit in the workplace.
• Stays calm when under pressure whilst also being adaptable and versatile.
• Acts as a team player.
• Demonstrates warmth and empathy, especially with objections.
• Hold a high level of personal standards.
• Take initiative.