Global Production Operations Lead Engineer – Facebook Careers London

Overview

Position Title: Global Production Operations Lead Engineer

Company: Meta

Location: London, UK

Job Description

Meta is seeking a technical leader to collaborate and guide Production Operations functions in our Data Center Site Operations team. The Production Operations team plays a key role at each of our data centers, assuring high reliability and availability of the server infrastructure required to meet the needs of more than 2 billion people actively engaged with Meta and our suite of applications. We partner closely with vendors and others at Meta, including infrastructure tooling & software development teams, product engineers & service owners, hardware design & manufacture, logistics & supply chain operations, quality & data analytics, project management, production & operations incident management, and maintenance management.The Production Operations Lead Engineer will assure exceptional availability and reliability of our hyper-scale fleet of servers. We seek a Subject Matter Expert who can continue to drive innovation in this space, spanning people, processes, infrastructure, reliability, tooling, automation, cost and quality. We seek someone who can quickly understand and respond to the technical needs of subject matter experts, local Site leadership, and our Production Operations teams, in a rapidly evolving technical environment. The successful candidate will gain alignment across these globally distributed teams and partner organizations, driving initiatives that deliver the most impact by prioritizing resources and focus areas.

Responsibilities:

• Build trusted relationships within the team, to understand the biggest challenges and opportunities, and to advocate effectively for the right initiatives
• With partner organizations, collaboratively drive a roadmap that scales Site Operations, delivering high impact advances in tooling, hardware, and workflow
• Drive a singular operations strategy, goals, and priorities for the global Production Operations function within Site Operations
• Measure and benchmark the effectiveness of operational processes both internally and externally, setting performance targets and driving improvements as needed
• Develop scaling strategies and plans, be forward thinking by understanding infrastructure growth, identifying scaling issues before they occur, and contributing to solutions
• Ensure robust, timely communications across a globally distributed team, and provide the team great visibility to progress and strategy
• Develop close partnerships with Program Management, Tooling, Hardware Design, Data Analytics, Manufacturing, Sourcing, Logistics and other teams to deliver superb operational results and manage the performance of external vendors
• 30% – 40% travel required

Requirements:

• Interpersonal, partnership and communications skills
• Proven experience as Engineering or Operations Director, or relevant Senior Technical, Operations or Engineering Lead role