Fashionphile Jobs – CLAIMS SPECIALIST in Madison, NY, US

Overview

Position Title: CLAIMS SPECIALIST

Company: FASHIONPHILE

Location: Madison, NY, US

Job Description:

FASHIONPHILE is an ultra-luxury eCommerce retailer specializing in buying and selling preloved accessories and handbags from brands including Hermes, Chanel, Louis Vuitton & Gucci. At our core, we’re a technology company with a mission of making the world’s coveted brands more accessible by breaking down the walls of traditional luxury.

Responsibilities:

• Audit, assess and carry-out a comprehensive organic social strategy to align with business goals. Channels include but are not limited to: Instagram, Facebook, Twitter, YouTube, TikTok, Pinterest, Snapchat, Clubhouse, and Community Management pages.
• Oversee global expansion of owned social channels, including GDPR compliance
• Plan, develop and execute social-centric moments for both seasonal campaigns and evergreen content from start to finish
• Define tactics and programming strategies to best convert reach into engagement, and grow social following
• Build social content calendar and align with other channels

Requirements:

• 4+ years of social media strategy experience, ideally from a brand or brands that we admire
• Experience of managing social channels on a global scale, GDPR knowledge
• Deep knowledge of how content, engagement and functionalities differ across platforms as well as best practices including Live, Reels, Stories etc.
• Able to tell a social-first story with strong copywriting skills
• Real-world portfolio of persuasive, engaging, and high-quality social work
• An entrepreneurial mindset that always has their eye on the future