Fashionphile Careers – LUXURY APPRAISAL SPECIALIST in New York, New York, US

Overview

Position Title: LUXURY APPRAISAL SPECIALIST

Company: FASHIONPHILE

Location: New York, New York, US

Job Description:

FASHIONPHILE is an ultra-luxury eCommerce retailer specializing in buying and selling preloved accessories and handbags from brands including Hermes, Chanel, Louis Vuitton & Gucci. At our core, we’re a technology company with a mission of making the world’s coveted brands more accessible by breaking down the walls of traditional luxury.

Responsibilities:

• Research brand, style, and resale value of pre-owned luxury handbags and accessories
• Assess demand and analyze internal and external sales data to provide accurate and timely quotes to in-person and online customers
• Review items in person, including the condition and brand-specific information
• Develop personal strategies for research methods, focusing on efficiency and accuracy
• Present and communicate quotes to showroom clients in an efficient, professional and customer-oriented manner
• Assist customers with purchases, layaways, refunds and general customer service inquiries

Requirements:

• Prior experience working with high end luxury handbags, accessories and textiles a plus
• Customer service expertise with a commitment to best in class client experience.
• Able to navigate the internet and use search functions
• Outstanding verbal and written communication skills
• Extremely organized and ability to multi task
• Must have integrity and consistently exhibit strong work ethics
• Extreme attention to detail