Overview

Position Title: Ecommerce Manager

Company: O2 (Telefónica UK)

Location:  London, UK

Job Description

The role will be accountable for supporting the Ecommerce team in pulling all execution levers across both stakes to ensure the commercial outcomes are achieved. The quality of execution is paramount in delivering the best-in-class experiences for our customers as well as achieving our business targets.

Responsibilities:

  • Help to driving through initiatives to address any underperformance or achieving stretch targets.
  • Completion of weekly dashboards with a view of analysing and provide commentary on current sales performance, and identifying opportunities to drive further, overseeing their implementation and evaluation.
  • Support with the commercial prioritisation across site and on both legacy and new transformation stacks (merchandising slots on homepage, onsite ‘searchandising’, device order, tariffs displayed etc.).
  • Support with voucher code creation, auditing, tracking, validation and measurement. To ensure that we have a pipeline of promotion to fuel trading activity, as well as evaluating how these are performing.
  • Use analytic skills to interrogate data to understand trends and causes for performance (Adobe Analytics/Google Trends etc) to help the site trade harder.
  • To work with existing processes for management of change requests and identify / propose enhancements to improve execution, throughput and efficiency.

Requirements:

  • Extraordinary attention to detail and highly organised, with excellent communication skills (both written and oral).
  • Experience of shaping and working from daily, weekly and monthly plans and to challenging timescales and deadlines.
  • Strong creative and problem-solving skills and able to alter their style to reflect their audience, product and/or service.
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