Client Coordinator – Job Vacancies In Intertek Manchester

Overview

Position Title: Client Coordinator

Company: Intertek

Location: Manchester, UK

Job Description

An opportunity has arisen for a client coordinator role within the Business Assurance team. Responsible for coordinating audits in the UK and Worldwide, including but not exclusively supply chain, ethical, technical H&S, quality and cyber security audits. Ensuring productive client relationships and effective delivery of audits that meet customer expectations.

Responsibilities:

• Coordinating and overseeing the allocation of audits in the UK and Worldwide, including but not exclusively management systems, supplier management, social, technical & security audits and inspections.
• Contacting clients to agree requirements and scope for audit activity.
• Arrange and finalise proposals, quotes and allocate such assessments to our pool of auditors.
• Release the final report and/or certificate to the customer and obtain feedback
• Ensure that the next cycle of audit activity is arranged.
• Responsibility for achieving the highest level of auditor productivity by scheduling and timetabling audits to deliver high utilisation.
• Developing strong working relationships with Intertek offices worldwide. Gaining knowledge of services and Standards offered by Intertek.
• Providing pro-active support to internal

Requirements:

• Good IT literacy skills
• The ability to effectively communicate with excellent customer service skills
• Enhanced prioritisation skills
• Problem solving with a continuous improvement mindset