Overview

Position Title:  Client Services Coordinator

Company: CBRE

Location:     New York, NY, US

Job Description:

Maintains CBRE brand, product, office and client messaging and consistency by applying templates to produce marketing materials including flyers, proposals, tour books, maps, floor plans and qualification packages.

Reviews marketing material specifications and acts as point of contact and liaison with centralized marketing, analysis and research groups to coordinate the completion and submission of financial, marketing and various client specific property data to incorporate into customized property information packages.

Organizes the preparation and production of customized, client specific property information packages in response to Requests for Information (RFIs) and Requests for Proposals (RFPs).

Responsibilities:

  • Creates, maintains, and/or updates various databases. Extrapolates, analyzes, and presents data for management information reporting purposes.
  •  independent research and prepares information for special projects as assigned.
  •  Completes expense reports and handles the reconciliation of receipts for a designated work group or for executive leaders.
  •  Takes independent action on handling requests; determines the appropriate course of action, intervenes where necessary, and acts as a liaison between departments.
  •  Drafts confidential correspondence, edit documents, take and transcribe minutes of meetings, and perform other administrative and secretarial duties.
  •  Coordinates data from a variety of sources for inclusion in technical reports and presentations; performs
  •  Create and Track action items from meetings.
  •  Reviews incoming correspondence via paper or email, lead initiative to determine appropriate action required. Leads and monitors issues for appropriate follow up.
  •  Serves as a liaison between executives, internal management, employees, clients, and visitors as required.
  •  Plans, coordinates, and supports meeting and conferences. Arranges domestic and international travel.

Requirements:

  • Ensures quality and regular audits of the Service Business Continuity plan.
  • Delivers strategic plan for utilization of vendor partnerships.
  • Ensures necessary tools and technology are available for mail services teams and clients.
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