Careers At Investec – Application Support Analyst ALM In London

Overview

Position Title: Application Support Analyst ALM

Company: Investec
Location: London, UK

Job Description:

The team comprises of developers – (Informatica, SSIS, SQL and Oracle DB), Business Analysts and DevOps / Operational support people.

Couple of vendor systems (Riskpro and Suade) are used in the risk calculations / reg reporting.

Responsibilities:

• Investigate and resolve problems and provide information about the application systems
• Liaising with the vendors in case of any issue with the applications
  UAT Support
• Setting up new jobs / modifying existing jobs in Control-M batch
• Get involved in moving over to SSaS versions of both Riskpro and Suade
• Get involved in upgrading the vendor apps / setting up applications on new environments
• Take ownership on data quality and troubleshoot any issues raised, work with the data owners to rectify issues
• Provide 2nd line support to existing solutions and services, applications, troubleshoot any data load failures, application issues, bugs

Requirements:

• Experience of working in a team following Agile/Kanban development practices, using JIRA, Confluence, Service Now etc.
• Some scripting experience (batch scripting / shell scripting), to help with process automation
• Experience of working with Microsoft SQL / Oracle or any other relational database
• Experience of working on Control-M or any other job scheduling tool