Adult Career Advisor – Human Services Careers

Overview

Position Title: Adult Career Advisor

Company: Maricopa County

Location: Maricopa, AZ, US

Job Description

As the Adult Career Advisor, you will be providing case management services to adults enrolled in the Workforce Innovation and Opportunity Act (WIOA) program in various fast-paced, high-volume, performance-based environments throughout Maricopa County. You will utilize assessments, career coaching, job search assistance, and resource referrals to assist our customers. You will not only play a crucial role in making a difference in a person’s life, but you will play an essential role in strengthening our County as a whole.

Responsibilities:

• Assesses participants’ barriers to employment and arranges available area resources and supportive services as needed, including transportation, education, and emergency assistance
• Creates, updates, and maintains accurate participant case notes and files
• Meets with customers one-on-one or in a group enrollment setting to review applications and determine if the customer meets WIOA eligibility requirements
• Advises participants regarding secondary education, post-secondary training, resume development, and permanent employment opportunities
• Conducts program orientations, informational seminars, and one-on-one sessions with customers
• Assists participants in developing career and education action plans
• Assists participants with resume development and job search activities
• Conducts and interprets academic and work readiness evaluations and assessments
• Provides and tracks referrals to program partners and community-based service providers
• Provides intensive, sustained one-on-one support and guidance to a caseload of up to 120 during a period of program participation
• Provides labor market information on in-demand occupations
• Assists with job fairs, resource fairs, and other program events
• Conducts outreach in various Maricopa County areas to create awareness of the program services

Requirements:

• Two years of professional-level experience in Career Services, Education, or Social Services
• Bachelor’s degree in Business Administration, Education, Social Work, Psychology, or a closely related field
• Must complete a background check and fingerprint identification upon hire to secure and maintain the Department of Public Safety Level 1 Fingerprint Clearance Card
• One year of experience providing career or resource guidance and quality customer service in a professional-level position
• An equivalent combination of post-secondary education or experience may substitute for the minimum qualifications on a year-for-year basis.